Shopping guide

On this page you will find all the answers to your doubts about purchases, payments, shipments, exchanges and returns.

For any further questions please do not hesitate to contact our customer service: Email: - Tel. & amp; Whatsapp: +39 389 01 05 309

  • How to buy
  • General information
  • Payment
  • Shipment
  • Changes and returns
  • Contact



Buy on it's quick and easy. Just follow these simple steps:

1. In the Shop section, look at all the models or choose your favorite category in the menu on the left.

2. Click on the image of the selected product: the page dedicated to the individual product will open with details, photos, available sizes and price.

3. Choose the size and number of pieces you want to buy and then click buy

4. The product is added to the cart. You can then decide whether to continue to choose other products or whether to complete the purchase. In the first case just click on SHOP in the Home menu of the page. In the second case click on View Cart.

5. Once you have entered the cart, check your order and enter the promotional code (if you have it), then click on Finish order. In the new page, enter your details and choose the most convenient payment method: bank transfer, cash on delivery, credit card or PayPal.

6. Confirm the order. You will receive a notification at the email address provided confirming your purchase.



 In which countries can you buy online?

The shop of can ship all over Europe:

Austria, Belgium, Germany, Netherlands, France, United Kingdom, Switzerland, Croatia, Poland, Czechoslovakia, Slovenia,Spain, Serbia, Hungary, Bulgaria, Estonia, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia, Sweden. Shipping costs in these countries are euro 9,00


 Are items that are not in stock replenished?

Articles currently unavailable are marked "Sold out". They'll be replenished as soon as possible.

I can periodically receive information about the latest news and offers of “I can not, I dance.”?

Yes, of course. Just sign up for the newsletter.

Can I delete items from the order?

Yes. You can delete all the items you want from the shopping cart, assuming of course that the payment process has not already been completed and the order forwarded.


What should I do if I get a defective item?

“I can't, I dance."he only sells items in perfect condition. Therefore in case of receiving a defective item please contact customer service (andemail: - Tel. & WhatssApp: +39 389 01 05 309)and follow the instructions in the changes and returns section.


What should I do if I get a wrong article?

If you mistakenly receive an item other than the one you purchased, please contact customer service (email: - Tel. & amp; Whatsapp: +39 389 01 05 309) and follow the instructions in the changes and returns section.



 What form of payment can I use to make the purchase?

You can pay with any credit card, use PayPal, bank transfer and cash register.

Transfer: the ends for the transfer are as follows:
Iban: IT82E0200812730000105515791
Headed to: Nphd s.a.s.
Indicate in the causal: purchase can not I dance and the order code number

Brand: by choosing the cash on Delivery payment will be required 5,00 euro of commission fees requested by The Courier.Payment must be concluded directly to the courier at the time of delivery of the goods.

Credit card: by choosing this method you can buy in absolute safety using your credit card.


Why was my credit card refused?

Your credit card can be refused for one of the following reasons:

-The card may have expired. Verify that the credit card expiration date is valid.

-Your card spending limit may have been reached. Check with the bank that the limit for the amount allowed to make purchases has not been exceeded.

-It is possible that the data entered is incorrect. Check that all data entered in the necessary fields are correct.

-Your credit card may require a double security code. In this case you will have to contact your bank. Alternatively, you can also use your credit card by choosing PayPal as a payment option.


Is it safe to use your credit card on the web?

Yes, the data is transmitted encrypted with an SSL protocol. For Visa and Mastercard payments, only Ces (Secure Electronic Commerce) transactions will be accepted. After checking that the credit card is accepted by the CES system, the system contacts the issuing bank in order to allow the buyer to make the purchase. Once the bank has confirmed the authenticity of the card, the charge is made. Otherwise the order is canceled. 



 Where can i get my order?

At the time of purchase, you can indicate the address to which you wish to receive your orders (excluding PO boxes).

 How long does the order take to arrive?

Delivery times are within 24 hours from the time of delivery to the courier. Delivery to the warehouse is made the next day of purchase.

Delivery to the islands takes 1-2 working days.


How much are the shipping costs?

Shipping is free throughout Italy, including the islands (those who buy cash on delivery will have to add 5.00 euros of courier commission).


How is the shipment made? 

By 20:00 from the moment of delivery to the warehouse of the GLS courier, the tracking link will be notified via e-mail. We will send an email after 20:00 from the time of delivery to the GLS courier to confirm the shipment with the order tracking code (with link to the courier's website).



Based on Legislative Decree 206/2005, the customer has the right to change or return the purchased product.

For exchanges and returns please contact - within 14 days from the day of delivery (the courier receipt is authentic) - by e-mail the addressinfo@nonpossohodanza.itindicating name, surname, address, city and postal code, the date of purchase, the method of payment used, the reason for the exchange / return.

Products to be changed or returned must be sent to:

Nphd s.a.s - c / o Centro La Cittadella - via Benjamin Franklin 31, block A5 - 43122 Parma (PR).

Shipping costs are borne by Nphd s.a.s., as an integral part of our service.

Any total or partial refunds will be paid within 14 days from the time the goods return to the warehouse.

"I can't, I dance." reserves the right to refuse returns communicated or sent after the set period or those items that do not have the same conditions of receipt.