Orders are evaded within the 24 hours of the order received.

The exchange / rendered service is free of charge

Some advice :In case you are absent at the time of delivery the courier will follow, according to the area, one of the following procedures :
  • will deposit in the vicinity of the bell or your mailbox a notice of passage, containing the useful references to book a new pass ;

  • will deposit your order at an authorized collection center : even in this case the courier will leave a notice of passage with the references of the shipment ; at that point, you can connect to the courier's website to check the address, the opening times of the collection point where you can withdraw your order and the date by which you can make the withdrawal. Spent the scheduled period your order will be sent to us and the order will be treated as a rendered.

We advise you to monitor the status of your shipment frequently: In the event of your absence, you may not immediately notice the notice of passage or, for several reasons, the courier may fail to locate the reference address.

Shipping to the European Community. We ship in the following countries :Austria, Belgium, Bulgaria, Croatia, France, Germany, Ireland, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, United Kingdom, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, Hungary. The shipping charges with eal courier are from€ 6.00. The shipment is free with a minimum of spending of € 50.00

Q & A :

Where can I receive my order?

At the time of purchase you will be able to indicate the address to which you wish to receive your orders (excluding post boxes).

 How much do you employ the order to arrive?

Delivery times are within 24 hours from the time of delivery to the courier. Delivery to the deposit is made on the next day of purchase.

For delivery in the islands 1-2 working days are required.

 How much do the shipping charges amount to?

Shipping is free in all of Italy, including islands (who buys in check it will have to add€ 2.50 of the commission of the courier).

 How is the shipment happening?

By 20.00 from the time of delivery to the depot of the GLS courier will be notified via e-mail the traceability link. We will send an e-mail after 20.00 from the time of delivery to the GLS courier to confirm your shipment with the order monitoring code (with links to the courier's website).